Privacy Policy

Peyton & Charm Bangkok Co., Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.kohchangthailandtours.com (“Our Site”) and we will only collect and use your personal data as described in this Privacy Policy and as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested at the point of pop-up.

1. Information About Us

Our Site is owned and operated by Peyton & Charmed Bangkok Co., Ltd

• Registered in Thailand, company number: 0105567100921
• Registered Address: 32 Soi Sukhumvit 101/2, Bangna, Bangkok 10260, Thailand
• Postal Address: 12/3B Floraville Building AB 12, Soi Pattanakarn 51, Suanluang, Bangkok 10250, Thailand
• Email: kohchang@peytonandcharmed.com
• Telephone: +66 88 987 7070

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by:

• UK GDPR and the Data Protection Act 2018 as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier”.
• Thailand’s Personal Data Protection Act (PDPA), B.E. 2562 (2019) as “any information relating to a person which enables the identification of such person, whether directly or indirectly, excluding information of the deceased”.

Personal data includes information such as your name, email, phone number, identification numbers, online identifiers, and technical data such as IP addresses.

4. Your Rights

Under GDPR/UK GDPR and PDPA, you have the following rights:

• The right to be informed about our collection and use of your personal data.
• The right to access the personal data we hold about you.
• The right to rectification if any personal data is inaccurate or incomplete.
• The right to be forgotten (erasure of your data).
• The right to restrict the processing of your personal data.
• The right to object to our use of your data.
• The right to withdraw consent at any time.
• The right to data portability.
• Rights regarding automated decision-making and profiling (we do not use your data this way).

If you wish to exercise any of these rights, please contact us using the details in Section 10.

5. What Personal Data Do We Collect and How?

We do not collect personal data from you unless you provide it directly.

• We do not use cookies by default (if cookies are implemented in the future, you will be notified and asked to consent).
• Our Site automatically collects limited technical information such as IP address, browser type, operating system, and display resolution.
• If you send us an email, we may collect your name, email address, and other information you choose to provide.

6. How Do We Use Your Personal Data?

We will only use your personal data when legally permitted. Typical uses include:

• Responding to your inquiries.
• Providing travel and tour services.
• Improving our website and services.
• Complying with legal and regulatory obligations.

Emails containing your personal data will be deleted no later than 2 years after collection, unless longer retention is required by law.

We will never sell your personal data and will only share it when necessary (see Section 8).

7. How and Where Do We Store Your Data?

We take strong measures to protect your data:

• Limiting access to only employees/contractors who need it.
• Confidentiality agreements.
• Technical security such as encryption and secure servers.
• Data breach procedures in line with PDPA and GDPR.

Your data may be stored:

• In Thailand (covered under PDPA).
• In the UK or EEA (covered under GDPR/UK GDPR).
• In third countries, but only with legally approved safeguards such as adequacy decisions or standard contractual clauses.

8. Do We Share Your Personal Data?

We will not share your personal data except:

• With service providers such as email and web hosting.
• In case of business transfer, merger, or sale.
• When required by law, court order, or government authority.

Any third party that receives your data will be required to handle it securely and lawfully.

9. International Data Transfers 

If we transfer your personal data outside Thailand, whether to the UK, EU/EEA, or other countries, we will ensure:

• Transfers are made to jurisdictions with adequate data protection, OR
• Standard Contractual Clauses (SCCs) or equivalent safeguards are used.

This ensures your data is protected in line with Thailand’s PDPA and GDPR/UK GDPR.

10. Accessing Your Personal Data

You may request details of the personal data we hold about you (“subject access request”).

• Requests should be in writing to the contact details below.
• We will respond within 30 days (or up to 3 months for complex requests).
• Normally, there is no fee, unless the request is excessive.

11. Contact Us

For all matters relating to your personal data:

• Email:kohchang@peytonandcharmed.com
• Telephone: +66 88 987 7070
• Postal Address: Peyton & Charmed Bangkok Co., Ltd, 12/3B Floraville Building AB 12, Soi Pattanakarn 51, Suanluang, Bangkok 10250, Thailand

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, if the law changes or our business operations change. Updates will be posted on Our Site, and continued use of Our Site after changes means you accept the revised terms.

This Privacy Policy was last updated on 27 August 2025.